Refunds Policy
Events & Tickets
Tickets for events (including wine tastings and private bookings) are non-refundable and non-transferable.
If you can no longer attend an event, we are sorry but we cannot offer a refund. Under UK consumer law, the 14-day cooling-off period does not apply to bookings for events on a specific date.
Exception: If we cancel an event, you will receive a full refund of the ticket price.
Food & Drink
Once food or drink has been served, we cannot offer refunds.
If there is a problem with your order, please speak to a member of staff immediately and we will do our best to resolve it.
Deposits
Deposits for private bookings or events are non-refundable.
Contact
If you have any questions about our refund policy, please contact us:
Email: info@bartonsuk.com ยท Phone: 020 7131 3535
Bartons Group Limited
PS … the Barista is there to distract you from reading this policy.
Last updated: December 2025